We support SME FIND OUT HOW
At ECB, We help instill confidence within African-based SMEs to enter highly competitive markets and increase their global presence by securing receivables and mitigating risks.
We stay true to our mandate to propel the Africa’s towards greater heights as we align our services with the vision of our wise leaders.
To provide a solutions that meet their local and international growth targets, We build comprehensive platform of strategic partnerships
With a comprehensive array of trade credit solutions and services, ECB protects businesses against commercial and non-commercial risks.
ECB Trade Insurance is the Insurance Agent company that is established in line with supporting Export and Import Vision, which aims to implement economic diversification policies, and reduce the dependence on Trading resources as a source of income, in preparation for the inevitable post-Trading era. ECB’s primary purpose as per the provisions of its statute issued by the Cabinet is to guarantee commercial and non-commercial risks associated with the export and re-export of goods and services.
With a comprehensive trade credit solutions and services, ECB protects businesses against commercial and non-commercial risks.
we believes that enhancing the key areas of the society beyond the business sector is integral to the success of the country, a reason it is striving hard to address the needs for enhanced education, improved health care, and a better environment.
We build a comprehensive platform of strategic alliances across Insurance sector, insurers, re-insurers, brokers, banks and lenders, regional and international export credit agencies (ECAs)
ECB understands that strategic partnership among the global trade credit insurance players is crucial in ensuring the stability of businesses.
Business continuity is guaranteed with ECB, as it offers an in-depth line of credit insurance solutions that help protect companies against losses, covering commercial and political risks.
ECB's project financing solution helps protect investors as well as secure their foreign investments against non-commercial and political risks related to the host countries.
Through its large ecosystem of strategic financial partners, ECB offers financial support to the international export activities of SMEs through banks’ guarantees
ECB has always been staunch in its mandate to bolster its international relations in order to enhance trade opportunities for the country’s export sector
Exclusively designed for small and medium enterprises, SME Protect helps companies increase their global presence in highly competitive markets through a cost-effective and easy-to-access solution.
ECB Trade Insurance offers Islamic Shariah-compliant Through Partners the export credit insurance and guarantee solutions in order to strengthen halal exporters in the country.
To export or sell products and services to a customer on open credit terms, allowing your client to generate income from sales to pay for the products and services. This payment term, while beneficial to the customer, is risky for your business due to the risks of insolvency or bankruptcy.
To mitigate credit risk, your company gets a trade credit insurance from ECB, which will provide your business insurance and protection against non-payment. Risk Monitoring & dept collection incase of default.
Once you have secured the TCI policy, ECB will evaluate the financial strength of your customer, monitor the risks, and in case of default,ECB will pay you the insred amount. ECB will recover the payment from the customer after paying you off.
With a comprehensive trade credit solutions and services, ECB protects businesses against commercial and non-commercial risks, ranging from customers' insolvency, protracted defaults as well as supply risks.
ECB aims to help businesses to achieve growth on a global scale by providing a wide range of market intelligence and ease of access to international trade, resulting to a sizable progress and increased revenues.
ECB facilitates ease of access to commercial funding from banks and financing institutions with satisfactory lending terms to effectively help businesses manage their capital cycle requirements.
Banks and financial institutions lend more funds to businesses with insured receivables. By insuring their account receivables with ECB, companies will be able to have access to more capital and negotiate for a lower cost of funds and better financing terms. In addition, companies will save a significant amount of resources as they will be able to leverage on ECB’s extensive market knowledge, thereby reducing the costs associated with credit evaluation of customers, industries and countries.
ECB provides businesses with extensive market intelligence needed to drive better strategic decision-making in venturing into foreign markets. Our team maximises essential global insights that combine comprehensive data and trends as well as actionable analytics to make an honest assessment of risk factors, analyse mitigation cost and implement active risk management strategies. ECB has a global businesses Nerwork worldwide, which enables it to assist in advising on available options and connecting all exporters and re-exporters to alternative suppliers to sustain their trade operations in the international market.
As an exporter, you may discount your receivables to a bank or factor for cash. If there is a payment default on the receivables for any reason, either you or your bank will take the loss. ECB’s Invoice Discounting Insurance protects you and your bank from loss due to payment default on receivables. Enhance your cash flow.Discount your receivables with banks or factors with confidence to enhance your cash flow. ECB protects your discounted receivables against loss from payment default.
As an exporter who makes custom-made goods for your clients, you make a significant investment in materials and labor to produce client orders. You need to cover your investment and order because the goods you make are uniquely valuable to your buyer. Your order may have little or no other market value.
ECB Trade Insurance evaluates the creditworthiness of potential and existing customers, helping businesses assess the risk of non-payment or delayed payment by buyers. Continuous monitoring of the financial health of customers to identify potential risks and early warning signs.
We are committed to supporting your business during challenging times. If facing a situation where your buyer has failed to pay for goods or services, our Trade Credit Insurance can help protect your business.
It is crucial to notify us as soon as you become aware of a non-payment or potential risk. contact our Claims Department;([email protected]) or phone (+255 (02) 221 13860) or use our online claims portal.
To initiate the claim, you will need to gather the following key documents: • Invoice/Contract/Agreement • Proof of Delivery • Communication Records • Buyer Credit Information • Payment History
Fill out the official ECB Trade Insurance claim form. The form can be downloaded from our website or requested from our Claims Department. Ensure all sections are completed accurately to avoid delays.
Once your claim is submitted, our Claims Team will review the provided documentation to assess the validity.We may request additional information if need be.
After reviewing the claim, if your claim is approved, we will process the payment based on the terms outlined in your policy
Incase of disagreement about claim decision or settlement amount, you can appeal. Our team will work with you to resolve any issues,Either through negotiation, additional documentation review, or legal measures.
Our Claims Team is here to assist you every step of the way. Incase of questions or further clarification during the claims process,contact us: Claims Department ([email protected]) or Tel: +255 (02) 221 13860
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